Outsourced HR for SaaS and Tech Businesses2025-04-24T16:07:52+01:00
SaaS & Tech

Outsourced HR for SaaS & Tech Businesses

Are you looking for an Outsourced HR team for your SaaS or Tech Business?

At Norton Loxley, we understand the unique HR challenges faced by SaaS and Tech businesses. You may be operating globally across different time zones and will no doubt have either a fully or partly remote team which undoubtedly brings about opportunities and challenges in equal measures.

Our outsourced HR teams provide both strategic and day-to-day support, giving you the flexibility to scale your team without the need for an in-house HR function. From managing compliance and employee life cycle processes, to streamlining talent management and recruitment, we handle it all.

Our team works closely with you to develop a People Plan that align with your business goals while also managing the daily HR tasks that keep your business running smoothly, allowing for a scalable and flexible approach which align with your growth ambitions.

HR for Saas & Tech

Service 01

Outsourced
HR

Our outsourced HR services support business leaders who are spending too much time managing HR issues. We focus on resolving the common challenges that agencies can face and provide the expertise to that your team to the next level.

Service 02

Outsourced

Recruitment

We unsubscribe from traditional sales lead recruitment and work as the strategic recruitment partners. If it’s a one off role, we will provide a fixed and transparent project cost.

Service 03

Talent
Partnership

We get it! Recruitment fees are a killer! For businesses who want to scale and quickly, we provide a fully outsourced Talent Acquisition function to oversee the whole recruitment process, saving time and money, by focusing on retention through effective recruitment and talent pooling.

Service 04

HR
Documents

Whether you’re a start-up or an established SME, our HR documentation packages help to ensure your business is protected and up to date with employment law and HR best practice.

Service 05

HR
Systems

Selecting and implementing a HR system (HRIS) is a minefield. Our team will guide you through the selection, implementation and communication stages, ensuring the best return on investment.

Service 06

HR
Consultancy

Our HR consultancy services are led by highly experienced People
professionals, who have vast experience working with professional service businesses. Covering change management, organisational development and strategic growth plans.

HR for SaaS & Tech Businesses

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Why Choose Norton Loxley’s HR Professionals To Support Your SaaS or Tech Business?

Tech businesses face unique HR challenges, from managing fluctuating workloads and projects, to attracting and retaining top talent and often managing a team across a 24 hour window and on a remote basis, which is no easy task. Outsourced HR for SaaS and tech businesses provides a flexible, cost-effective solution that allows the business leaders to focus on their core business and growth plans. With strategic support and day-to-day management, our team helps streamline talent acquisition, ensure compliance, and improve employee engagement and retention. We offer expertise in handling HR complexities, so your business can maintain a positive culture and keep staff motivated. Having Norton Loxley as your outsourced HR team will ease the burden on you as the business leader from the time-consuming HR tasks, allowing you to do what you do best and focusing on driving creativity and business growth.

Testimonials From Saas & Tech businesses

They are very responsive, friendly and knowledgable and gave us some great advice along with reviewing our recent policies and advising on the legal changes. Would highly recommend.

Ian Richardson, Operations Director, One Degree North

Norton Loxley are proactive, helpful and focused on delivering results. They helped us recruit and provided valuable expertise at a time when the recruitment market was very challenging.

Chris Taylor

Managing Director, DTW

Fantastic service! The team were able to help us very quickly on a short turnaround project. Their onboarding process was very simple, and they actioned everything quickly. Will definitely continue to work with Norton Loxley.

Beth Bevis, Managing Director, Up The Anti

Typical HR Challenges for SaaS & Tech Businesses

SaaS and tech businesses face unique HR challenges that can hinder growth and efficiency. From engaging top talent, to managing remote teams and ensuring compliance. Here are some of the key challenges that we typically see for SaaS and tech businesses in managing and growing a team. Attracting and Retaining Talent With increasing salaries and less geographic limitations with the introduction of remote working, attracting and keeping skilled professionals can be a real challenge. Overcoming this with innovative ways for developing a competitive offering and engaged culture is paramount to success, if your team is to remain loyal. Remote working Remote working has become the new norm for most people led businesses, but it presents difficulties in communication, collaboration, and maintaining a strong team culture, with many businesses reporting challenges in communication and workflow as a result. Employee Engagement and Wellbeing The fast-paced, high-pressure environment can lead to burnout and disengagement, making it essential to maintain staff morale and work-life balance but this is a tricky balancing act when considering given the fast-paced nature and balance of client expectations. Compliance with Regulations Keeping up with ever-changing employment laws, contracts, and industry-specific regulations can be overwhelming and risky for businesses without dedicated HR support, often falling on the Managing Director to keep abreast and implement these changes. Time-Consuming day to day HR tasks Senior managers often find themselves bogged down by HR tasks—like recruitment, performance reviews, and onboarding—taking time away from their core business focus and the strategic development of the business.

MEET THE TEAM

Which locations do we cover?

We support professional service businesses with HR and recruitment across the United Kingdom but some of the key locations that we serve include; London, Leeds, Manchester, Birmingham, Bristol, Edinburgh, York.

MEET THE TEAM

FAQ’s

Which industries do we work with?2025-03-20T15:58:07+00:00

Norton Loxley outsourced HR and recruitment services to a variety of industries but most clients are either service and people led businesses including; marketing and creative agencies, law firms, accountants, architects, consultancies, SaaS, technology consultancies and construction.

How to manage holiday requests in busy periods?2023-11-04T07:32:52+00:00

Managing holiday effectively can be tricky for many businesses and especially those who have seasonal peaks and troughs. It can feel dictatorial to tell your employee’s when they can and cannot take holiday and this approach can certainly have a negative effect of morale. An effective solution for managing holiday is to have a HR system which manages and maintains holiday requests across your team. Most HR systems allow blackout periods where holiday is not permitted, this approached backed up by a holiday policy which allows a set number of your team to take holiday at one time. This will encourage employees to book holiday well in advance and will allow the business to plan accordingly.

Is outsourced HR expensive?2023-11-04T07:32:09+00:00

Outsourced HR costs will vary from consultancy to consultancy but the key thing to remember is that outsourcing HR should save the key people within your organisation a lot of time and help to ensure that you are compliant as an employer, which in turn reduces the risk of employment issues escalating into a costly tribunal case. The headline cost of outsourced HR can initially seem expensive but this is easily offset by the saving of productive hours and the reduced employment risks.

How do you manage an employee who is underperforming?2023-11-04T07:31:05+00:00

Performance management is often an overlooked tool within HR but it can really benefit the overall performance of an organisation and should therefore be a priority for all managers. If you have an employee who is underperforming, it is important to follow a set process in addressing your concerns, it is important to communicate these concerns in a pre-planned meeting and give clear instructions on what success looks like.

What is the difference between a disciplinary and grievance?2023-11-04T07:30:22+00:00

A grievance is when an employee raises concerns about a business’s conduct and specific treatment that they have experienced. A disciplinary is when an employer is raising concerns about the conduct or performance of an employee. The two are very different but are managed by similar processes including an investigation, hearing and appeal.

Why is outsourced HR different to a HR Consultant?2023-11-04T07:29:30+00:00

When you outsource your HR, it is likely that you will be gaining the benefit of a readymade HR function with several professionals within that team who have experience in different areas, for example HR strategy, employee relations, learning and development, compliance and processes.

Is outsourced HR good value for money?2023-11-04T07:28:31+00:00

Whilst the hourly cost can seem a lot compared to an employed hourly rate, it is worth bearing in mind that an outsourced HR provider will only charge for the time that they are working on your business, you are not paying for unproductive hours such as tea break, lunches, holiday, sickness etc… Overall businesses gain access to expert support and advice, at the fraction of the cost of employing a permanent HR Manager.

What is Outsourced HR?2023-11-04T07:27:27+00:00

Outsourced HR generally works well for small to medium sized businesses, who have a team and who have regular HR matters that arise but don’t necessarily have a need for a full-time HR Manager. An effective Outsourced HR provider should become an extension of your team and work with you on operational HR matters, as well as providing strategic HR support.

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