Outsourced HR for the Healthcare Sector
Are you looking for an Outsourced HR team for your Healthcare Business?
At Norton Loxley, we provide flexible outsourced HR support tailored to the diverse needs of the healthcare sector. We work with residential care providers, including care homes, nursing homes, and assisted living service. We also support ancillary healthcare organisations, such as equipment manufacturers and medical device suppliers.
Our expertise spans the full employee lifecycle, from compliance to performance management, training, and retention. With Norton Loxley as your HR partner, you gain the capability of a dedicated in-house HR team without the cost, allowing you to focus on delivering exceptional care and maintaining the highest clinical and operational standards.
HR Services for Healthcare Organisations
Service 01
Outsourced
HR
Our outsourced HR services support business leaders who are spending too much time managing HR issues. We focus on resolving the common challenges that agencies can face and provide the expertise to that your team to the next level.
Service 02
Outsourced
Recruitment
We unsubscribe from traditional sales lead recruitment and work as the strategic recruitment partners. If it’s a one off role, we will provide a fixed and transparent project cost.
Service 03
Flexible HR support
When unexpected people challenges arise, our flexible HR support ensures you have immediate access to expert guidance. We specialise in navigating complex employee relations cases, including disciplinary issues, grievances, performance management, restructures, and redundancies.
Service 04
HR
Documents
Whether you’re a start-up or an established SME, our HR documentation packages help to ensure your business is protected and up to date with employment law and HR best practice.
Service 05
HR
Systems
Selecting and implementing a HR system (HRIS) is a minefield. Our team will guide you through the selection, implementation and communication stages, ensuring the best return on investment.
HR Services For Healthcare Organisations
Service 06
HR Consultancy
Our HR consultancy services are led by highly experienced and senior People professionals. Covering change management, organisational development and strategic growth plans.
Service 05
HR Systems
Selecting and implementing a HR system (HRIS) is a minefield. Our team will guide you through the selection, implementation and communication stages, ensuring the best return on investment.
Service 04
HR Documents
Whether you’re a start-up or an established business, our HR documentation packages help to ensure your business is protected and up to date with employment law and HR best practice.
Service 03
Talent Partnership
For businesses who want to scale and quickly! We provide a fully outsourced Talent Acquisition function to oversee and develop the whole recruitment process, saving time and money, by focusing on retention through effective recruitment.
Service 02
Recruitment
Our recruitment services support businesses who recruit occasionally and prefer a more transparent approach to recruitment. Our fixed fee approach provides clarity from the offset and allows us to work collaboratively to attract the best talent
Service 01
Outsourced HR
Our outsourced HR services support SME’s and start-up business owners who are spending too much time managing HR issues and who also want peace of mind that they are compliant as an employer.
HR Essentials
Your own dedicated HR professional, who knows and understands your business as though they were in-house.
It’s difficult to keep on top of compliance, particularly when it feels like the goal posts are always changing.
We will conduct an initial compliance audit, to help you understand whether you meet the basic requirements and what improvements may need to be made.
– up to 15 policies. Additional costs for more policies
– A suit of HR templates
Your dedicated HR professional will provide advice on a range of matters including; family leave, sickness absence, flexible working, probation reviews, short service dismissal, disciplinary, grievance, investigations, performance management.
** Please note that if you require us to manage the casework of the above, rather than provide the advice for you to undertake the process, this will be an additional project cost.
From £329 per month
** Please note that case management is excluded from our retained packages and is an additional charge on an as needed basis.
HR Core
Your own dedicated HR professional, who knows and understands your business as though they were in-house.
– Onboarding (offer letter, contract, references, HR system set up, right to work check, offer pack)
– Offboarding (resignation acceptance, exit interview arranged, HR system update, holiday calculation)
– Probation reminders/scheduling
– HR system management
– Payroll updates
– Pay increase/contract change letters
– Breathe set-up and management
– Annual leave audits
– Designed specifically for SME’s
– Including the implementation and set-up
** Please note that if you require us to manage the casework of the above, rather than provide the advice for you to undertake the process, this will be an additional project cost.
It’s difficult to keep on top of compliance, particularly when it feels like the goal posts are always changing.
We will conduct an initial compliance audit, to help you understand whether you meet the basic requirements and what improvements may need to be made.
Up to 15 policies. Additional costs for more policies
A suit of HR templates
x1 contract templates, additional charges for contract variation
From £750 per month
** Please note that case management is excluded from our retained packages and is an additional charge on an as needed basis.
HR Department
Your own dedicated HR Team, who knows and understands your business as though they were in-house.
Together they have the expertise to manage every aspect of HR from onboarding to strategic growth planning.
– Engagement survey Team report and overview
– Starters, leavers, sickness/absense
From £POA per month
** Please note that case management is excluded from our retained packages and is an additional charge on an as needed basis.
Why Choose Norton Loxley’s HR Professionals To Support Your Healthcare Organisation?
Healthcare organisations face unique HR pressures, from managing a highly regulated environment and round-the-clock staffing needs to recruiting and retaining qualified clinicians and care professionals in a competitive labour market. Outsourced HR provides a flexible, cost-effective solution that allows healthcare leaders to focus on delivering quality care without the added strain of HR and recruitment.
With both strategic guidance and day-to-day support, we help streamline HR procedures, strengthen compliance, and improve engagement and retention across your teams. Our expertise ensures your culture remains supportive, your staff stay motivated, and your HR processes run smoothly. With Norton Loxley as your outsourced HR team, you can remove the burden of time-consuming people management and focus on patient outcomes, operational performance, and the growth of your service.
MEET THE TEAM

Siân Whelan FCIPD
MANAGING DIRECTOR
Siân is a fully qualified HR and recruitment professional and a Chartered Fellow of the CIPD. After years of senior HR and recruitment experience covering the UK and Europe, she founded Norton Loxley with the mission to find HR solutions that increase business performance and growth. Her operational and strategic experience has enabled her to successfully support business leaders and deliver company-focused results.

Siobhan Collyer
DIRECTOR
Siobhan specialises in talent acquisition and recruitment. She is passionate about the benefits of taking an “in-house” approach to recruitment and supports our clients with finding the best talent and the right match for their team. Working consultatively with clients to support and advise at all stages of the recruitment process; from benchmarking and proactive search campaigns, right through to onboarding. Her focus is on building long-lasting relationships which support client growth.

Sophie Stott Assoc CIPD
PEOPLE ADVISOR
Sophie is a highly organised and professional People Advisor who has supported clients across multiple sectors; from legal practices, marketing agencies, charities, hospitality and care industries. Sophie is friendly and helpful in her approach to supporting clients and is passionate about the benefits of implementing HR and recruitment systems, in modernising and ensuring the efficiency of any HR function.

Ammie Duncan Assoc CIPD
People Advisor
Ammie specialises in employee relations and people advisory. She brings a strong shared services background and is passionate about providing clear, consistent and pragmatic people advice. Working consultatively with managers and stakeholders to support all stages of the employee lifecycle; from day-to-day employee relations queries and case management, through to policy interpretation and best-practice guidance. Her focus is on delivering fair, timely outcomes that support both employees and organisational effectiveness.

Hannah Horner Assoc CIPD
HR CONSULTANT
Hannah has a Post Graduate Diploma in Personnel Management, is a member of the CIPD and is passionate about all things people. Hannah has held leadership roles and supported to board level in a wide range of organisations and services across all sectors. She uses her strategic and operational knowledge and experience to quickly understand organisations needs in order to provide highly effective HR support and solutions. Hannah is also an accredited Mediator and is particularly skilled in supporting organisations with conflict and change.

Anna Roberts MCIPD
HR CONSULTANT
Anna is an experienced HR professional and a Chartered member of the CIPD. She has spent the majority of her career working in-house in HR for small and medium sized private companies and has significant experience in private eyecare, engineering and car parking. Anna is a true generalist and can assist you in all areas of the employment life cycle, she particularly enjoys the area of employee relations.

Auriol Langbridge FCIPD
HR CONSULTANT
Auriol is a Chartered Fellow of the CIPD with over 20 years’ strategic and operational HR experience. Her background spans multiple industries from leisure and hospitality to technology and manufacturing. With a full generalist HR background, she has led and delivered a wide range of people initiatives.
MEET THE TEAM

Siân Whelan FCIPD
MANAGING DIRECTOR
Siân is a fully qualified HR and recruitment professional and a Chartered Fellow of the CIPD. After years of senior HR and recruitment experience covering the UK and Europe, she founded Norton Loxley with the mission to find HR solutions that increase business performance and growth. Her operational and strategic experience has enabled her to successfully support business leaders and deliver company-focused results.

Siobhan Collyer
DIRECTOR
Siobhan specialises in talent acquisition and recruitment. She is passionate about the benefits of taking an “in-house” approach to recruitment and supports our clients with finding the best talent and the right match for their team. Working consultatively with clients to support and advise at all stages of the recruitment process; from benchmarking and proactive search campaigns, right through to onboarding. Her focus is on building long-lasting relationships which support client growth.

Sophie Stott Assoc CIPD
PEOPLE ADVISOR
Sophie is a highly organised and professional People Advisor who has supported clients across multiple sectors; from legal practices, marketing agencies, charities, hospitality and care industries. Sophie is friendly and helpful in her approach to supporting clients and is passionate about the benefits of implementing HR and recruitment systems, in modernising and ensuring the efficiency of any HR function.

Ammie Duncan Assoc CIPD
People Advisor
Ammie specialises in employee relations and people advisory. She brings a strong shared services background and is passionate about providing clear, consistent and pragmatic people advice. Working consultatively with managers and stakeholders to support all stages of the employee lifecycle; from day-to-day employee relations queries and case management, through to policy interpretation and best-practice guidance. Her focus is on delivering fair, timely outcomes that support both employees and organisational effectiveness.

Hannah Horner Assoc CIPD
HR CONSULTANT
Hannah has a Post Graduate Diploma in Personnel Management, is a member of the CIPD and is passionate about all things people. Hannah has held leadership roles and supported to board level in a wide range of organisations and services across all sectors. She uses her strategic and operational knowledge and experience to quickly understand organisations needs in order to provide highly effective HR support and solutions. Hannah is also an accredited Mediator and is particularly skilled in supporting organisations with conflict and change.

Anna Roberts MCIPD
HR CONSULTANT
Anna is an experienced HR professional and a Chartered member of the CIPD. She has spent the majority of her career working in-house in HR for small and medium sized private companies and has significant experience in private eyecare, engineering and car parking. Anna is a true generalist and can assist you in all areas of the employment life cycle, she particularly enjoys the area of employee relations.

Auriol Langbridge FCIPD
HR CONSULTANT
Auriol is a Chartered Fellow of the CIPD with over 20 years’ strategic and operational HR experience. Her background spans multiple industries from leisure and hospitality to technology and manufacturing. With a full generalist HR background, she has led and delivered a wide range of people initiatives.
Which locations do we cover?
We support professional service businesses with HR and recruitment across the United Kingdom but some of the key locations that we serve include; London, Leeds, Manchester, Birmingham, Bristol, Edinburgh, York.
FAQ’s
We can start almost immediately. Following a discovery call, we develop a tailored People Plan and begin managing both your strategic HR priorities and everyday people tasks.
Frequent challenges include staff shortages, burnout, high turnover, complex shift patterns, compliance risks, performance concerns, and maintaining consistent standards across multiple sites or teams.
Yes. We support medical device companies and healthcare equipment manufacturers with recruitment, compliance, performance management, and creating the people frameworks needed to scale effectively.
We analyse turnover trends, review workplace culture, and implement tailored retention strategies that support wellbeing, career development, recognition, and leadership capability, reducing staff burnout and improving stability.
Yes. Our support adapts to your organisation’s size and complexity, giving you access to a full HR function without the cost of hiring internally. You simply use the support you need, when you need it.
Yes. We work closely with care homes, nursing homes, and assisted living services to manage issues such as staff performance, training needs, shift management, and HR compliance.
We help refine your recruitment strategy, strengthen employer branding, improve onboarding, and develop retention plans that reduce churn, supporting you to attract and retain nurses, carers, clinicians, and specialist support staff in a competitive market.
Healthcare organisations operate in a highly regulated environment with strict compliance and staffing requirements. Effective HR ensures you maintain high-quality care standards, stay compliant, and keep your workforce supported and performing well.
