Outsourced HR for marketing agencies2025-05-06T14:32:05+01:00
Marketing Agencies

Outsourced HR Services for Marketing Agencies

Are you looking for an Outsourced HR team for your Marketing Agency?

At Norton Loxley, we understand the unique HR challenges faced by marketing agencies. From managing fluctuating workloads and tight deadlines to attracting and retaining top talent in a competitive market, HR can often become a time-consuming distraction. Our outsourced HR teams provide both strategic and day-to-day support, giving you the flexibility to scale your workforce without the need for a full-time HR team. From managing compliance and employee wellbeing to streamlining talent management and recruitment, we handle it all. Our team works closely with you to develop HR and recruitment strategies that align with your agency’s goals while also managing the daily HR tasks that keep your business running smoothly, allowing for a scalable and flexible approach which align with your growth ambitions.

HR Services for Marketing Agencies

Service 01

Outsourced
HR

Our outsourced HR services support marketing agency owners who are spending too much time managing HR issues. We focus on resolving the common challenges that agencies can face and provide the expertise to that your team to the next level.

Service 02

Outsourced

Recruitment

We unsubscribe from traditional sales lead recruitment and work as the strategic recruitment partners. If it’s a one off role, we will provide a fixed and transparent project cost.

Service 03

Talent
Partnership

We get it! Recruitment fees are a killer! For businesses who want to scale and quickly, we provide a fully outsourced Talent Acquisition function to oversee the whole recruitment process, saving time and money, by focusing on retention through effective recruitment and talent pooling.

Service 04

HR
Documents

Whether you’re a start-up or an established marketing agency, our HR documentation packages help to ensure your business is protected and up to date with employment law and HR best practice.

Service 05

HR
Systems

Selecting and implementing a HR system (HRIS) is a minefield. Our team will guide you through the selection, implementation and communication stages, ensuring the best return on investment.

Service 06

HR
Consultancy

Our HR consultancy services are led by highly experienced People
professionals, who have vast experience within scaling marketing agencies. Covering change management, organisational development and strategic growth plans.

HR Services we offer Marketing Agencies

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Why Choose Norton Loxley’s HR Professionals To Support Your Marketing Agency?

Marketing agencies face unique HR challenges, from managing fluctuating workloads to attracting and retaining top talent in a competitive market. Outsourced HR for marketing agencies provides a flexible, cost-effective solution that allows agencies to focus on their core business. With strategic support and day-to-day management, our team helps streamline talent acquisition, ensure compliance, and improve employee engagement. We offer expertise in handling HR complexities, from recruitment to wellbeing, so your agency can maintain a positive culture and keep staff motivated. Having Norton Loxley as your outsourced HR team will ease the burden on the business leaders from the time-consuming HR tasks, allowing you to do what you do best and focusing on driving creativity and business growth.

Testimonials From Marketing Agencies

A fantastic service! The team were able to help us very quickly on a short turnaround project. Their onboarding process was very simple, and they actioned everything quickly. Will definitely continue to work with Norton Loxley.

Beth Bevis, Managing Director, Up The Anti, Manchester

Great HR and recruitment specialists. They are very responsive, friendly and knowledgeable and gave us some great advice, along with reviewing our policies and advising on legal changes. Would highly recommend.

Ian Richardson, One Degree North, Leeds (LS1)

I really appreciate all you have done and contributed to HR and the wider business. The HR Department is certainly in a better place.

Mike Evans, Managing Director Retail Profiling, Richmond

MEET THE TEAM

Which locations do we cover?

We support marketing agencies across the United Kingdom but some of the key locations that we serve include; London, Leeds, Manchester, Birmingham, Bristol, Edinburgh, York.

MEET THE TEAM

FAQ’s

Employee Relations Case Management2025-09-03T15:32:29+01:00

Employee Relations (ER) case management refers to the management of individual, often sensitive, employee issues that require formal HR processes. These cases usually involve conflict, performance, conduct, or workplace challenges that, if not handled properly, can pose legal, cultural, and financial risks to a business. Norton Loxley can represent your business throughout the following scenarios, ensuring that the process is lead in a professional, compliant and independent manner.

Examples include:

Workplace disputes and mediation

Disciplinary or misconduct investigations

Handling employee grievances and complaints

Performance or capability concerns

Long-term or frequent absence cases

Employee relations cases are unpredictable, vary widely in complexity, and often require significant senior-level input. A straightforward absence issue may take only a few hours, while a complex disciplinary or grievance could require several days of dedicated support. Including employee relations case management within a fixed retainer would either inflate costs unnecessarily for clients who rarely need it, or risk under-resourcing critical situations when they arise.

By keeping ER case management as a separate service, we ensure fairness, transparency, and flexibility—so you only pay for what you need, when you need it.

Which industries do we work with?2025-03-20T15:58:07+00:00

Norton Loxley outsourced HR and recruitment services to a variety of industries but most clients are either service and people led businesses including; marketing and creative agencies, law firms, accountants, architects, consultancies, SaaS, technology consultancies and construction.

How to manage holiday requests in busy periods?2023-11-04T07:32:52+00:00

Managing holiday effectively can be tricky for many businesses and especially those who have seasonal peaks and troughs. It can feel dictatorial to tell your employee’s when they can and cannot take holiday and this approach can certainly have a negative effect of morale. An effective solution for managing holiday is to have a HR system which manages and maintains holiday requests across your team. Most HR systems allow blackout periods where holiday is not permitted, this approached backed up by a holiday policy which allows a set number of your team to take holiday at one time. This will encourage employees to book holiday well in advance and will allow the business to plan accordingly.

Is outsourced HR expensive?2023-11-04T07:32:09+00:00

Outsourced HR costs will vary from consultancy to consultancy but the key thing to remember is that outsourcing HR should save the key people within your organisation a lot of time and help to ensure that you are compliant as an employer, which in turn reduces the risk of employment issues escalating into a costly tribunal case. The headline cost of outsourced HR can initially seem expensive but this is easily offset by the saving of productive hours and the reduced employment risks.

How do you manage an employee who is underperforming?2023-11-04T07:31:05+00:00

Performance management is often an overlooked tool within HR but it can really benefit the overall performance of an organisation and should therefore be a priority for all managers. If you have an employee who is underperforming, it is important to follow a set process in addressing your concerns, it is important to communicate these concerns in a pre-planned meeting and give clear instructions on what success looks like.

What is the difference between a disciplinary and grievance?2023-11-04T07:30:22+00:00

A grievance is when an employee raises concerns about a business’s conduct and specific treatment that they have experienced. A disciplinary is when an employer is raising concerns about the conduct or performance of an employee. The two are very different but are managed by similar processes including an investigation, hearing and appeal.

Why is outsourced HR different to a HR Consultant?2023-11-04T07:29:30+00:00

When you outsource your HR, it is likely that you will be gaining the benefit of a readymade HR function with several professionals within that team who have experience in different areas, for example HR strategy, employee relations, learning and development, compliance and processes.

Is outsourced HR good value for money?2023-11-04T07:28:31+00:00

Whilst the hourly cost can seem a lot compared to an employed hourly rate, it is worth bearing in mind that an outsourced HR provider will only charge for the time that they are working on your business, you are not paying for unproductive hours such as tea break, lunches, holiday, sickness etc… Overall businesses gain access to expert support and advice, at the fraction of the cost of employing a permanent HR Manager.

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